Monday, 26 December 2022

3 best loyalty programs for the iGaming industry in 2022

 Following are the 3 best loyalty program strategies for your online gaming business.

Rewards for depositing

In the iGaming business, first-time deposits (or FTDs) refer to the initial deposit made by a new player on a gaming platform.

The objective is to increase the number of FTDs (Converting users who signed up on your platform into First Time Depositors). All new users that have recently joined your gaming platform are your targets. After registering and verifying their email address, players will receive an automated email with a First-time deposit offer.

For example, deposit $10 and get 10 Free Spins. Or deposit $50 and get $25 bonus money.

Read more on how to boost your FTD conversions

Loyalty tiers

A tiered loyalty program provides various rewards or discounts to different groups of purchasers based on their spending levels. The goal is to encourage your customers to spend more by rewarding them for every purchase. Following is a sample email template that you can send to your customer right after he/ she signs up on your platform.

“If your First Time Deposit exceeds $100, you will be elevated to the Gold Tier. If your FTD exceeds $50, you are in the Silver Tier, while everyone else is in the Bronze Tier ".

Based on their FTD amount you can group your players into three levels: High (Gold), Mid (Silver), and Low (Bronze). Then, you can target different levels of gamers with suitable offers as below. 

Each Tier has unique benefits:

  • Gold: 15 free spins every day for 5 days.
  • Silver: 10 Free Spins every day for 5 days.
  • Bronze: 5 free spins every day for 5 days straight.

Because free spins expire after 24 hours, you won't be able to amass them. So, come play with us every day!


Read customer loyalty for more tips on how to curate loyalty tiers and exclusive offers for loyal players.

Personalized offers based on favorite games and behavior

To get great ROIs, target them with tailored marketing. Learn about your player's favorite games, gaming habits, and more. Deliver customized offers based on their preferences. Send Slot Game special offers only to Slot players and Sports Book offers to Sports Book players.

Understanding player behavior will assist a casino operator in developing behavioral segmentation and unique marketing tactics. Understanding a player's attributes allows us to predict his future moves. We can simply predict player responses and automate typical user flow. Click the link to read more on player behavior.

You can implement the above best online casino loyalty programs to increase your iGaming business performance.

customer loyalty program
Provided by OptiKPI

Successful Strategies for Improving Your Deposit Rates

When a new player registers, the flow begins. He is greeted with a welcome bonus after 4 hours of registration. The mode of communication channels can be Email, SMS, Push notifications, and Whatsapp. If the player fails to make the first-time deposit, he is carefully taken down the flow path. With each step, we look for more efficient ways to connect with the player. His activities inside your platform are monitored, and offers are automated based on his behavior.

Within a month, we can convert most new users into first-time depositors. Hence, we usually advise our clients to continue the flow for 30 days. After 30 days, if the player has still not made a deposit, we conduct a short survey on why he is not interested in your platform. We can later use that data to optimize the flow. 

An example of the non-depositor flow:

Delivery time

(after signup)

% of Bonus

Offer

Communication channel

4 hours

Welcome

Welcome Bonus 

● Push 

● Email Welcome 

● SMS/WhatsApp

26 hours

Welcome

Welcome Bonus

● Push 

● Email Welcome 

● SMS/WhatsApp

5 days

110% of the sum of the deposit

Special deal 4 with CODE

● Push 

● Email Welcome 

● SMS/WhatsApp

● Free Spins

7 days

130% of the sum of the deposit (you can use it only for Casino games)

Special deal 4 with CODE

● Push 

● Email Welcome 

● SMS/WhatsApp

● Free Spins

7 days after Sign Up and following up with the players everyday… for 30 days (can be extended any time)

A gentle reminder for the limited offer

130% (CODE needed)

● Push 

● Email Welcome 

● SMS/WhatsApp

30 days 

Survey

What we missed? Why did we fail?

● Push 

● Email Welcome 

● SMS/WhatsApp

 

improve deposit rates
Provided by OptiKPI

3 best loyalty programs for the iGaming industry in 2022

 Following are the 3 best loyalty program strategies for your online gaming business. Rewards for depositing In the iGaming business, first-...